Software · Artificial intelligence · Automation

We build the software your company runs on.

Custom platforms, artificial intelligence agents and modernisation of critical systems for pension funds, banks, insurers, industry, agribusiness and retail across Peru, Chile and Colombia.

We understand the problem, design the solution and own its implementation until it is up and running.

Talk to us on WhatsAppSee how we work

A direct conversation with the Lilab team. No forms, no middlemen.

  • 14 → 3months to modernise a regulated platform
  • 4 days → 1 hper transaction at a factoring fintech
  • 14,000+transactions a month on platforms we built

We know your industry.

We build and modernise complex operations across six sectors. Every logo is an organisation we have worked with.

Organisations we have worked with

Finance and banking

  • Grupo ZFB
  • Progreso
  • Compartamos Banco
  • Total Servicios Financieros

Pensions and insurance

  • AFP Integra
  • Quálitas Seguros

Industry and metals

  • Miromina
  • Aceros Arequipa

Agribusiness

  • Molinos & Cía
  • Natura Economic Valuation

Retail, consumer and benefits

  • Pluxee
  • Corporativo Overall
  • Standford
  • Amipass

Telecommunications

  • Internet para Todos

The problem

When the business grows, spreadsheets stop being enough.

Lilab steps in when the problem is too specific for an off-the-shelf product and too important to keep solving by hand.

  • Manual operations

    Duplicated data, errors, slow approvals and little traceability.

  • Systems that slow you down

    Critical platforms that work, but nobody wants to touch, or that no longer keep up with the business.

  • Scattered knowledge

    Teams losing hours looking for information or answering the same questions over and over.

  • Stalled new products

    Digital ideas that need design, technology and integrations to reach the market.

We don't start by asking what technology you need. We start by understanding how your business works and what it costs you today for the problem to continue.

What we do

We turn complex problems into systems that work.

A · STRATEGIC CUSTOM SOFTWARE

Platforms built around the real rules of your operation.

States, owners, controls and traceability where today there are scattered activities.

WHEN

The process is too specific for an off-the-shelf product and too critical to stay manual.

  • What we build
  • Approval workflows
  • Document management
  • Case tracking
  • Field operations
  • HR processes
  • Traceability and compliance
A credit application, from intake to decision
  1. LoggedOP-4482
  2. Documents validatedautomatic
  3. Risk assessedrule 12
  4. Approved by CommitteeM. Ríos
  5. Disbursedaudited

B · AI AGENTS AND AUTOMATION

Agents that perform concrete, measurable tasks.

Finding information, analysing documents, handling enquiries, reviewing code, generating recommendations or automating processes.

Artificial intelligence is not the product. It is a capability we use when it can cut time, cost or errors.

  • What we build
  • Knowledge agents
  • Conversational support
  • Document automation
  • Internal copilots
  • Engineering agents
  • Conversational training
Everything a product in production actually needs
  • Experienceweb and mobile
  • Business rulesdecision engine
  • Payments and integrationsgateways, ERP, CRM
  • Back officeinternal operations
  • Analyticsbusiness metrics

C · DIGITAL PRODUCTS AND PLATFORMS

Complete digital products: from the experience to the back office.

Applications, portals and transactional platforms with business rules, payments, security, analytics and internal operations built in.

WHEN

A validated digital idea needs design, technology and integrations to reach the market.

  • What we build
  • Web and mobile apps
  • Customer portals
  • Transactional platforms
  • Marketplaces
  • Financial products
  • Multi-company systems

D · MODERNISATION AND TECHNICAL EVOLUTION

Critical systems that can evolve again, without stopping operations.

Less technical debt, updated architectures, better security and automated testing through gradual migration.

WHEN

A critical system works, but nobody wants to touch it and every change is slow or risky.

  • What we build
  • System modernisation
  • Enterprise integrations
  • Test automation
  • Architecture evolution
  • Security and traceability
  • Team acceleration
Staged modernisation, without stopping the operation
Internal estimate14 months
Delivered with Lilab3 months
  1. Audit and findingsweek 1-2
  2. Automated tests over the legacy codesafety net
  3. Staged migrationlive operation
  4. Findings closed in productionvalidated

Real case at a pension fund administrator. The full story is further down.

Transformation stories

Companies that transformed a meaningful part of their business.

These are not projects, systems or applications. They are organisations that changed how they operate, with Lilab as their technology partner.

  1. 01

    Factoring company

    Financial services · Chile

    From depending on a vendor to becoming a leading fintech

    The challenge

    The company depended entirely on third-party software to run its factoring business. Every improvement depended on the vendor, support was poor, and operations were becoming a bottleneck for growth. A single transaction could take up to four days. The business was growing, but the technology was no longer keeping up.

    The solution

    Together with the client we designed and built their own factoring platform, fully adapted to how they work. It brings together client onboarding, transaction assessment, operational workflow and connections to government bodies, credit bureaus and financial institutions. It became the technological heart of the business.

    The result

    Transactions that used to take up to four days are now resolved in about an hour, and volume scaled from around a thousand transactions a month to more than fourteen thousand in three years.

    • The company stopped depending on an external vendor.
    • The platform evolved into a commercial product for other companies in the sector.

    4 days~1 hour

    per transaction

    1,00014,000+

    transactions a month, within three years

    What matters most

    Six years on, the client still works with Lilab as their technology partner.

  2. 02

    Pension fund administrator

    Pensions · Peru · Regulated environment

    From fourteen months estimated to three months delivered

    The challenge

    A technology audit identified multiple vulnerabilities and obsolete components in a platform critical to the administrator’s investment operations. The internal team estimated that resolving every finding would take around fourteen months.

    The solution

    We proposed tackling the modernisation with our AI Software Factory model, combining highly specialised engineers with artificial intelligence agents to accelerate the analysis, modernisation and validation of the code.

    The result

    Every finding was resolved and shipped to production in roughly three months, holding to the quality and security standards a highly regulated environment demands.

    14 months3 months

    internal estimate versus actual delivery

    What matters most

    Artificial intelligence did not replace the engineers. It multiplied their capacity to solve a complex problem in a fraction of the estimated time.

  3. 03

    Human resources services group

    Business and financial services · Peru

    A new fintech born out of a business opportunity

    The challenge

    The group spotted a strategic opportunity: offering salary advances and payroll-deduction loans to thousands of employees. To do it, they needed to build from scratch the technology platform that would support the operation of a new financial company.

    The solution

    We designed and built a complete fintech platform able to handle applications, business rules, assessment, disbursements, traceability and day-to-day operations. More than building a system, we helped build the technological heart of the new business.

    The result

    The solution let them launch a new business unit on a platform designed to grow from day one. The success of the project gave rise to a new initiative with Lilab: an AI-powered performance review platform.

    What matters most

    When technology creates real value, the relationship naturally evolves into new projects.

We also work in

  • Employee benefits · Peru and Latin AmericaWe redesigned the experience of a business-critical platform for a multinational benefits provider. The result in Peru led the regional team to invite us into initiatives for other markets.
  • International trade · ColombiaWe started with narrow-scope projects for a free trade zone operator. Today we take part in initiatives that are increasingly central to how the business operates.

We publish these stories anonymously: we describe the industry and the type of business, never the client. The figures are real results, validated with each organisation.

How we work

Before talking about price, we prove we understood the problem.

  1. 1

    We discover.

    We talk to the people who live the process and observe how it works today.

  2. 2

    We give our understanding back.

    We deliver the Functional Understanding so you can confirm we got it right before anyone commits.

  3. 3

    We design the solution.

    Experience, architecture, integrations and delivery stages.

  4. 4

    We build in iterations.

    Partial, validatable deliveries with agreed acceptance criteria.

  5. 5

    We put it into operation.

    Deployment, adoption, documentation and handover to the internal team.

Functional Understanding

document · step 2
CONTEXT
CURRENT PROCESS
PAIN
SCOPE
EXCLUSIONS
OPEN QUESTIONS

The goal is for you to confirm that we correctly understood the problem, the scope and the exclusions before anyone commits.

Let's talk about your process

Why Lilab

A technology partner, not an hours factory.

Business first.

Before designing a solution, we understand the process, the rules, the exceptions, the people and the cost of the problem.

For you: solutions that fit the real operation, not an assumption.

End-to-end accountability.

We can own analysis, experience, architecture, development, integrations, testing, deployment and handover.

For you: one party accountable for the result, not a list of vendors.

Evidence before promises.

When there is significant risk, we prove feasibility through prototypes, technical tests or measurable results.

Real case

An audit at a pension fund administrator estimated fourteen months to close every finding. We proposed an approach and then proved it: the findings were closed in production in three months.

14 months estimated3 months actual

  • Predictable delivery · validatable stages with clear acceptance criteria
  • Integration by design · it lives alongside your current systems
  • Clear terms · intellectual property, support and exclusions in writing

About us

Who we are.

We are a Peruvian technology company. We work directly: you talk to the people who will design and build your solution, not to a sales intermediary.

  • 7years building enterprise software
  • 25people on the team
  • 3countries with active clients
  • 6sectors served

The team

Credentials

  • ISO/IEC 27001

    Sistema de gestión de seguridad de la información certificado.

  • AWS Partner Network

    Miembro del programa de partners de Amazon Web Services.

Technical trust

Designed to live inside a real company.

We do not impose a technology out of preference. We design the right architecture for the context, the constraints and the client’s capabilities.

Operations layer

Observability and supportDocumentation and handoverAutomated testing

Security and data layer

Authentication and access controlData protectionAudit and traceability

Integration and infrastructure layer

Integration with existing systemsCloud or on-premisesScalable architectures

Frequently asked questions

What companies ask us before we start.

If your question is not here, message us on WhatsApp or by email and we will answer you directly.

What exactly does Lilab do?

Lilab is a technology company based in Lima, Peru, that designs and builds software for companies across Latin America. We work on four fronts: strategic custom software, artificial intelligence agents and automation, digital products and platforms, and modernisation of existing systems. We take the project end to end: analysis, design, architecture, development, integrations, testing, deployment and handover to the client’s internal team. Today we have clients in Peru, Chile and Colombia.

When does custom software make more sense than an off-the-shelf product such as an ERP or SaaS?

Custom software makes sense when the process is a competitive advantage or has rules no market product covers without distorting the operation. If a SaaS solves 90% of the problem, the honest answer is to use the SaaS, and we will tell you so. We step in when the process is too specific for an off-the-shelf product and too critical to keep running on spreadsheets and email.

How much does a project cost and how long does it take?

Both depend on scope, integrations and how critical the operation is. We do not quote a figure before understanding the problem: first we deliver the Functional Understanding, a document that sets out context, current process, pain, scope and exclusions. Only once that scope is confirmed do we present a proposal with stages, deliverables, timelines and terms in writing. We work in iterations with partial, validatable deliveries, so you see usable functionality during the project and not only at close.

What is the Functional Understanding?

It is the document we deliver at the second step of our process, before anyone commits. It covers the business context, how the process works today, where the pain is, what is in scope, what is explicitly excluded and the open questions. Its purpose is for you to confirm we understood the problem correctly before anything is signed.

Does it integrate with the systems we already have, or do we have to replace them?

We design to coexist with what already exists. Integration is considered from the design stage, not patched in at the end. For modernisation we use gradual, staged migration so the operation never stops while the system evolves. The same applies to artificial intelligence: our agents connect to the systems you already use — ERP, CRM, document managers, databases — so they answer with real, verifiable information rather than generic output.

How do you handle information security?

Lilab holds ISO/IEC 27001 certification, the international standard for information security management, and we are members of the AWS Partner Network. In projects that translates into authentication and access control, data protection, audit and traceability as part of the design rather than an afterthought. We work regularly in regulated sectors such as pensions, banking and insurance.

Who owns the intellectual property of the software?

Intellectual property, support and exclusions are set out in writing in the proposal, before we start. It is part of what we call clear terms: we do not leave that point open or subject to interpretation.

How do I start working with Lilab?

Message us on WhatsApp at +51 994 616 555 or email hola@lilab.io. In the first conversation we want to understand how you work, what is failing and what impact it has. If Lilab is the right answer we will explain how to move forward; if there is a better alternative, we will tell you that too. No forms, no middlemen.

Tell us which process is holding your company back today.

In the first conversation we want to understand how you work, what is failing and what impact it has.

If Lilab is the right answer, we will explain how to move forward. If there is a better alternative, we will tell you that too.

Talk to Lilab on WhatsAppor

No commitment. A direct conversation with our team.

Talk to us on WhatsApp