# Lilab > Lilab designs and builds custom software, digital platforms, AI agents and automation that transform enterprise operations. ISO/IEC 27001 certified engineering team based in Lima, Peru, working across Latin America. Lilab (LILAB S.A.C.) is a software engineering company based in Lima, Peru. We design and build custom software, AI agents, digital platforms and system modernization for companies across Latin America. We take projects end to end: analysis, design, architecture, development, integrations, testing, deployment and handover. ## Key facts - Legal name: LILAB S.A.C. - Brand: Lilab - Headquarters: Lima, Peru - Markets served: Latin America (Peru, Chile, Colombia, Mexico, Argentina, Ecuador and neighbouring markets) plus remote work with companies elsewhere - Working languages: Spanish and English - Contact: WhatsApp +51 994 616 555 - Website: https://lilab.io (Spanish) · https://lilab.io/en/ (English) - Category: custom software development, enterprise AI, process automation, legacy modernization ## What Lilab does - **Strategic custom software** — States, owners, controls and traceability where today there are scattered activities. - **AI agents and automation** — Finding information, analysing documents, handling enquiries, reviewing code, generating recommendations or automating processes. - **Digital products and platforms** — Applications, portals and transactional platforms with business rules, payments, security, analytics and internal operations built in. - **Modernisation and technical evolution** — Less technical debt, updated architectures, better security and automated testing through gradual migration. ## How Lilab works 1. **We discover.** We talk to the people who live the process and observe how it works today. 2. **We give our understanding back.** We deliver the Functional Understanding so you can confirm we got it right before anyone commits. 3. **We design the solution.** Experience, architecture, integrations and delivery stages. 4. **We build in iterations.** Partial, validatable deliveries with agreed acceptance criteria. 5. **We put it into operation.** Deployment, adoption, documentation and handover to the internal team. Distinctive practice: before quoting a price, Lilab delivers a **Functional Understanding** document covering context, current process, pain, scope, exclusions and open questions, so the client confirms the problem was understood correctly before anyone commits. ## Transformation stories Published anonymously: industry and type of business, never the client name. - **Factoring company** — Financial services · Chile. From depending on a vendor to becoming a leading fintech. Transactions that used to take up to four days are now resolved in about an hour, and volume scaled from around a thousand transactions a month to more than fourteen thousand in three years. - **Pension fund administrator** — Pensions · Peru · Regulated environment. From fourteen months estimated to three months delivered. Every finding was resolved and shipped to production in roughly three months, holding to the quality and security standards a highly regulated environment demands. - **Human resources services group** — Business and financial services · Peru. A new fintech born out of a business opportunity. The solution let them launch a new business unit on a platform designed to grow from day one. The success of the project gave rise to a new initiative with Lilab: an AI-powered performance review platform. ## Pages - [Home (Spanish)](https://lilab.io/): Lilab diseña y construye software a medida, plataformas digitales, agentes de inteligencia artificial y automatizaciones para transformar operaciones empresariales en Latinoamérica. - [Home (English)](https://lilab.io/en/): Lilab designs and builds custom software, digital platforms, AI agents and automation that transform enterprise operations. ISO/IEC 27001 certified engineering team based in Lima, Peru, working across Latin America. ## Optional - [Full site content, both languages](https://lilab.io/llms-full.txt): every section and FAQ answer as plain text. - [Sitemap](https://lilab.io/sitemap-index.xml)