Legal Efficiency: How Lilab Automated Contract Generation and Improved Management for a Financial Client

Introduction:

The client, a financial entity with a solid market presence, was facing operational challenges in contract generation and management. The manual process used for ordering contracts was not only slow but also led to information loss and a lack of visibility over pending requests.

The need to improve efficiency and provide the legal team with better tools to manage their workload led the client to seek an advanced technological solution. Lilab was called to intervene, delivering a solution that not only automated these critical processes but also improved transparency and internal organization.

The Challenge:

The client’s ordering contract generation process was manually handled, prone to errors, with issues of slow processing and information loss. Additionally, the team lacked a system that allowed them to see how many requests were registered and their current status, making it difficult to organize and prioritize tasks.

This lack of visibility not only affected efficiency but also led to a disorganized workload, negatively impacting response times and service quality.

Lilab’s Solution:

Lilab developed an integrated solution to systematize the ordering contract generation process, creating a digital tool that allowed full tracking of each contract, from the initial request to the final signature.

This tool not only automated the process, reducing errors and wait times but also offered real-time visualization of each contract's status through interactive dashboards. These views allowed the legal team to better manage their workload and distribute it more evenly, ensuring more efficient management.

The Implementation Process:

The Lilab team adopted the Scrum methodology to develop and deploy the solution, following an agile approach focused on continuous value delivery. The process was carried out in several stages:

A. Development of the Automation System:
Lilab developed a specific digital tool for ordering contract generation, automating all phases of the process. The system was designed to integrate with existing modules and facilitate more efficient workflow management.

B. Creation of Real-Time Dashboards:
Dashboards were developed to show the real-time status of contracts at every stage of the process. This included ordering contracts as well as other modules like factoring and serviu. These indicators allowed the legal team to monitor workload and redistribute it as needed.

C. Integrations and Continuous Improvement:
The project also included creating indicators for other related contract modules, such as serviu, serviu reports, and factoring. Lilab delivered iteratively and adjusted the solution based on received feedback, ensuring the final product met all client expectations.

Results and Benefits:

The implementation of Lilab’s solution brought significant improvements:

Automation and Order:
The ordering contract generation process was fully automated, reducing errors and significantly speeding up processing times.

Efficient Workload Management:
The new dashboards provided real-time visibility of all contract statuses, allowing the legal team to better balance their workload and improve efficiency in handling requests.

Improvements in Other Contract Modules:
Real-time indicators were added for other contract types, such as factoring and serviu, allowing for more coordinated and effective management across all related areas.

Conclusion:

The project carried out by Lilab demonstrates how automation and digitalization can transform cumbersome manual processes into efficient and transparent workflows. By systematizing contract generation and providing advanced management tools, Lilab helped its financial client significantly improve its responsiveness and internal organization.

If your company faces similar challenges, Lilab is here to help you implement technological solutions that drive your operational efficiency and market competitiveness.